Example 1 – Documents seem to be fraudulent – check with issuing institution
An applicant has submitted a certificate and transcripts for assessment. After comparing
them with a verified certificate and transcripts issued by the same institution
in the same year available in your internal electronic databank of verified genuine
credentials, you identify considerable differences in appearance: the logo is incorrect
and in the wrong position; the text is right rather than centre-aligned and a number
of spelling errors and inconsistencies are detected within the text.
After determining these inconsistencies, you send out a request for verification
to the issuing institution with the submitted copies of the documents attached.
Assessment of the applicant’s documents is suspended until the answer from the issuing
institution is received. Once the answer has been received, the decision is made
to External verification
Example 2 – Online verification check with issuing institution
An applicant from Pakistan has submitted his degree certificate awarded in 2009
from the University of Punjab. Comparing the certificate with verified examples
in the internal electronic databank of genuine credentials, it seems authentic,
despite the fact that there seem to be some misalignments and inconsistencies. Due
to those inconsistencies, you look for alternative ways to verify the credential.
According to your list of information resources on Pakistan, you are aware that
it is quite common to find examination results for recent graduates on the websites
of higher education institutions. You then visit the webpage of the University of
Punjab and find the option for verifying results at http://pu.edu.pk/home/results/.
After selecting the type of qualification, the year of examination and the Roll
Number (found on the certificate) the name of the person who obtained the qualification
can be verified and a decision can then be made accordingly.
to External verification
Example 3 – Unknown certificate – online verification check
You receive a qualification from Moldova, which you identify as a Diploma de Baccalaureat.
You have never seen this type of qualification before, so you cannot compare it
to a verified example and you are not confident that this is indeed an authentic
document. Since your office lacks experience with qualifications from Moldova, you
visit the web pages of various national bodies for information on the Moldavian
system of education and possibilities for verification of credentials. While browsing
through the webpage of the Ministry of Education of Moldova, you will come across
a link to a website for verification of documents. Thus, you log on to http://www.acte.edu.md/,
select the Diploma de Baccalaureat and then enter the graduation year, personalised
number and the diploma number to verify the name of the certificate holder. A decision
can then be made accordingly.